Privacy Policy

Last Revised May 2018

Whom do I contact for more information?

If you have any questions, please see the “Feel Free to Contact Us” section of our Privacy Policy.

This privacy policy applies to several of our sites and apps.

As a Data Controller, RPA takes the privacy of our website users very seriously. Please read this Privacy Policy carefully. This policy describes the personal information that RPA collects about you, why we collect it, how we collect it, use it, and share and transfer it with third parties and how we store it. This policy describes our privacy practices for the websites where it is posted including mobile websites. This policy does not apply to information we may collect offline or in other forums.


By using the websites, or by registering as a user of the services that we provide, you consent to the terms of this Privacy Policy, including allowing us to use the information that we collect from you for the purposes set forth herein. If we use your personal information other for a purpose set forth herein, we will ask you for your consent.

What information we collect from and about you.

Contact information: For example, we might collect your name and street address. We might also collect your phone number or email.

Information you submit or post: If you submit a question or comment or apply for a job, we will collect the information you provide to us.

Other Information: If you use our websites, we may collect information about the browser you are using. We might track the pages you visit. We might look at what site you came from, or what site you visit when you leave us.  We may collect personal information in content that you provide on the Website. We collect this information using the tracking tools described here. To control those tools, please read here.

Information you submit about others: If you submit any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. As discussed in the section below about Choices, you are never required to provide any personal information that we request but you may not then have complete and easy access to our websites.

how we collect information in different ways.

We collect information directly from you. For example, if you fill out our comment form or apply for a job.

We collect information from you passively through technology.  We use tracking tools like browser cookies and Web beacons. To learn more about these tools and how you can control them, click here. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.

We get information about you from third parties. For example, social media platforms may give us information about you.


Although we do not intend to use your information for direct-marketing purposes, we may use it as follows:

To respond to your requests or questions or comments. For example, we might use your information to respond to requests regarding our work or job openings.

To look at site trends and perform data analyses and other processing. We may use your information to make website improvements or perform market and consumer research.

For security purposes. We may use information to protect our company or our websites and identify and protect against fraud and other criminal activity, claims and other liabilities.

To operate our business. We may use the information to evaluate and improve our business, including determining the effectiveness of our marketing and advertising and otherwise support our business functions.

To promote our website.  Unless we tell you otherwise, we might send you notices of services that may interest you. We might tell you about new website features or service offerings. To manage this, follow the instructions in Your Choices below. We may also use to customize your visits to our websites and tailor our websites to better meet your needs.

To communicate with you about our relationship.  We may contact you to tell you about changes to this Policy or our website Terms. We may correspond with you about your job application.

To comply with and enforce applicable legal requirements, internal policies and industry standards and as otherwise permitted by law.

For other specific purposes. If we use your information for other means, we will provide you with specific notice at the time of collection.


We do not sell, rent or otherwise share personal information about you, except as described in this Privacy Policy, including:

Within our company (including our affiliated companies).

With government or other law enforcement authorities if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it.

With any successor in a sale, merger or transfer of all or part of our business (including a reorganization, dissolution, bankruptcy or liquidation).  For example, if part or all of our business was sold we may sell our customer list as part of that transaction but would use reasonable measures to help ensure that any successor treats your information in accordance with this Privacy Policy.

With third parties who perform services on our behalf in order to improve our agency’s services and advertising.  For example, we share information with vendors, or will authorize them to collect information on our behalf. Some vendors may be located outside of the United States.

With our business partners. For example, we might share information with a business partner.

You may opt out of sharing. To opt out of our sharing of your personal information with such companies and organizations, go to the “You Have Certain Choices About Our Marketing and Tracking Tools” section of this Privacy Policy.


You can opt out of marketing emails. To stop receiving our commercial emails, please email us at If you ask us to remove your name and address from our marketing emails, we will honor your request but it may take up to forty-eight (48) hours to process your request.

You can control cookies and tracking tools. To learn how to manage how we — and our vendors — use cookies and other tracking tools, please click here.

You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some parts of our sites and some services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.


We keep personal information as long as it is necessary or relevant for our business and to fulfill the obligations of this Privacy Policy. We may delete your information at any time at our discretion unless we are legally required to maintain it. You can easily keep your personal information accurate and up to date or request us to delete your personal information, unless it is legally required to be retained.

You have the right to: (i) access certain personal information we maintain about you and obtain a copy of that information, (ii) update or correct inaccuracies in that information or complete any missing information, (iii) object to our use or processing of your personal information, (iv) request that your information not be used for automated decision making and profiling and (v) request that we delete and erase your personal information from our database without providing any reason.

To obtain access and/or request deletion or limitation of use of your information, please email us at: We may take steps to verify your identity before granting you access to the information and may also notify you if a charge is applicable before we provide you with a copy of any of your personal information. We cannot provide access if such access to your information would be likely to provide access to personal information of others or would disclose any confidential information about us or our clients. If your request is approved, we will use reasonable efforts to provide your information to you, or delete your information if so requested, within ten (10) business days of receiving your request.


Our sites are not created for children and we don’t believe that children would be interested in them. We do not to our knowledge collect information online from children under 18. If you are a parent or guardian and think we have information about your child, please email us at Read the helpful information provided by the FTC. This information includes this consumer education bulletin.


We use standard security measures however the Internet is not 100% secure, though. We thus cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. We maintain safeguards to protect your personal information and use industry standards when we collect or transmit sensitive information. However, no website, mobile application, database or system is completely secure and our emails and other communications that you send to us through our sites are not encrypted. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse and are strongly advised not to communicate any confidential information through these means.


If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States and by using the Sites/giving your information, you consent to such transfer and understand that the U.S. may not provide the same level of protections as the laws of your country.


If you click on one of those links, you will be taken to websites we do not control. This Privacy Policy does not apply to the information practices of those websites. You should read the privacy policy of other websites carefully before disclosing any of your information and access such linked websites at your own risk. We are not responsible for such third-party sites.


Under California’s “Shine the Light” law, Civil Code Section 1798.83, California residents who provide Personal Information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once a calendar year, information about the customer information we shared, if any, with other businesses for their own direct-marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information during the prior calendar year. If you are a California resident and would like to obtain this information, please send an email message to us as set forth in the “Feel Free to Contact Us” section with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you to the extent covered by the “Shine the Light” requirements to your email address within thirty (30) days. Please be aware that not all information sharing is covered by the “Shine the Light” requirements.


The resolution of any dispute, claim or controversy arising out of or relating to our website or the use of our website, including this Privacy Policy, will be governed by the Governing Law and Venue section of Terms and Conditions for RPA’s website.


This Privacy Policy may be updated periodically and without prior notice but we will post a prominent notice at the top of this Privacy Policy to notify you of any significant changes and will indicate at the top of the notice when it was most recently updated. Please check this Privacy Policy periodically for changes.


If you have questions about this privacy policy or how we handle your personal information or you want to update you personal information or preferences, please contact us here.


We and our vendors use several common tracking tools. These may include browser cookies. We may also use Web beacons and similar technologies. We use these tools to track our consumers and website visitors. We also use them for other business purposes, including:

  • To track new visitors to our sites.
  • To recognize past visitors.
  • To store your password if you are registered on our sites.
  • To serve you with advertising content which we think will interest you. As part of this customization, we may observe your behaviors on this website or on other websites. We may also get information about your browsing history from our trusted business partners.
  • So we can better understand our audience, our customers, our website visitors, and their respective interests.


Do Not Track is a privacy preference that users can set in their Web browsers to send a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals and adhere to the requirements of this Privacy Policy.

Further, your browser may give you the ability to control cookies, so please check your browser. How you do so depends on the type of cookie and your browser. Certain browsers can be set to reject browser cookies or warn you each time a cookie is being set. To control or opt out of flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

NOTE: If you set your computer to block cookies, you may not be able to use certain features on our sites.


We may also work with online advertising companies to provide you with advertising that is as relevant and useful as possible and with other third- party service providers, including Google, to collect and analyze information about the use of our sites. We may provide this advertising on our sites and other third-party sites that you visit. These ads may be based on information you submit on our websites or third-party sites. They may also be based on your activities or behaviors on our websites or on third- party sites. The information gathered may be used to serve you with advertisements on our sites or on third-party websites and to collect and analyze information about the use of our sites. This includes mobile websites or applications.


We sometimes work with vendors to provide you with online ads. The ads you see may be based on your activities on our website or third-party sites. To learn more about interest-based advertising or to opt out of having your online behavior tracked for advertising purposes visit the Digital Advertising Alliance and click here. You can also learn about Google’s practice    at and opt out by using the Google Analytics Opt-Out Browser Add-on. [Please note that even if you choose to opt out, you will continue to the ads, but they will not be based on how you browse.]